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FAQ

Frequently Asked Questions

 

Our goal is to treat our customers how we would want to be treated. For a company that means a LOT of things. So as you’re visiting our brand, here’s what you can expect from us...

HOW CAN I CONTACT CHRISTIAN LIFESTYLE COLLECTIONS?

You can contact Christian Lifestyle Collection's Customer Support 24/7 via email at support@christianlifestylecollections.com or you can message us directly on our Facebook page. 

 

HOW MUCH DOES SHIPPING COST?

Shipping and Handling is a flat rate of $4.95. If your order is over $60 shipping is absolutely FREE!

 

WHAT IS A CLOSEOUT COLLECTION?

Many of our products are listed under a closeout collection tab. Over the years we realized that there A LOT of verses and phrases that our customers like. To keep the product moving we will be cycling in new phrases on each style giving YOU the opportunity to get the style you like with the phrase or verse you like. Once a collection is closed it will not be available again until the new year. There is no guarantee that every product will become available again in the new year, as we only bring back the best sellers.

 

HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?

All of our products are custom-made, which is why it can take upwards of 2 weeks for most orders to arrive. We only keep a small amount of inventory on hand so that we can keep the cost to you as cheap as possible! Orders go into production once your order is placed. All orders are shipped via UPS and the tracking information is provided via email upon shipment.

WHAT IF MY ORDER IS LOST/DAMAGED?

We will replace your order free of charge if it is defective or damaged. Contact Christian Lifestyle Collection's Customer Support any time via email at support@christianlifestylecollections.com 

 

WILL MY ORDER SHIP EVEN AFTER THE PRODUCTS ARE DISCONTINUED?

Yes! All orders placed on our site will be fulfilled exactly as placed. Once our collection has been closed, we remove the products from the site to prevent anyone else from buying them while we get the new collection ready. So don’t fret!! The order you placed will come with all the products you ordered. 

 

WHAT IS YOUR EXCHANGE POLICY?

Every item at Christian Lifestyle Collections is printed to order to ensure quality and uniqueness. We understand that sometimes adjustments are needed, which is why we do offer a free one time size exchange (not shirt exchange) up to 14 days after you have received the item. If you are wanting to exchange a shirt for a different style or size you will be responsible for covering the costs of shipping the product back to us. Your satisfaction is paramount to us, and we are committed to finding a solution that leaves you happy. Please reach out to our us at support@christianlifestylecollections.com for assistance. We genuinely appreciate your support for our business. 

 

WHAT IF I NEED TO RETURN MY ORDER?

To process a return, please email us at support@christianlifestylecollections.com and you will be responsible for covering the costs of shipping the product back to us

After your return has been received and processed, please allow 3-5 business days for your refund to be accurately reflected in your account.

 

Christian Lifestyle Collections 

717 Old Trolley Road

Suite Suite 6

Summerville, SC 29483